Author: John Fitzgerald, CPA

Law firms that want to survive and thrive in today's competitive legal environment must pay attention to certain Key Performance Indicators (KPIs) inside of their firms. Understanding these metrics will allow the firms to improve in areas where expenses can be curtailed and profits enhanced. The result will be more profitable law firms, which will enable the firms to retain high-performing personnel.

Read more: Law Firm KPIs Deserve Attention

Business owners get to make executive decisions. It’s one of the perks of the job. But acting unilaterally when buying business software can be a risky move. Because new technology affects the entire team, the entire team (or at least key members) should have input on the choice. And while it may be impossible to please everyone, it’s possible to come close.

Read more: Build consensus before you buy business software

Michael H. Becker of FGMK (Chicago, Illinois, USA)

“I’m the CEO –my CFO and IT guys have it covered.”

“I’m the CFO –my IT department takes care of that.”

“I’m the CIO -it’s my responsibility and I have it covered.” Sound familiar?

That’s how many management teams at small to medium sized businesses think, until the unthinkable happens. Unfortunately, the unthinkable is happening more frequently in the world we live in. If you haven’t guessed it yet, I am referring to the protection of your company’s and your clients’ electronic information and systems which are vital to the ongoing success and survivability of a business.

Your business may be impacted sooner than you anticipate as instances of cybertheft are increasing exponentially. Cyberthieves are growing in number due to the many recent publicized successes of data theft and the relatively easy access on the internet to the tools needed to execute cybercrimes. Keep in mind that these cyberthieves could include one of your current or former employees, a key competitor in your industry, a city-state hacker from any country around the world, or even an organized group of hackers. The motivation of each of these groups can vary, but the vast majority are looking to make easy money by stealing and selling your business information holding that information ransom or leveraging it to perpetrate further theft.

Read the entire article.

Contact: Lisa Brink; ESV (New South Wales, Australia)

As a business owner you may be thinking - why should I care about process improvement and for that matter, why should I care about processes at all?

In truth, you may be leaving significant dollars on the table if you fail to adequately define, measure and improve your core business processes.

Read more: Why Business Owners Should Care About Process Improvement

Contact: Morena Koh; ESV (New South Wales, Australia)

With increasing availability and affordability of new software and technologies on the market, there are a number of savvy technological devices and softwares which can help small businesses improve their operations.

We have outlined our current top 10 favourites – do any of these sound familiar to you?

Read more: Top Ten Technologies For Small Businesses